A flying start for innovations at KLM
Developments in aviation are hot on each other’s heels. To keep the KLM Inflight Services (IFS) staff up-to-speed with future plans, BluePrint has been developed. This is a business model with ‘Het Plein’ playing a key role. ‘Het Plein’ is a digital platform where IFS employees can look for and share information and inspiration, involving themselves in innovation at KLM.
TU Delft, KLM
Designing User-Centred Organisations, TU Delft
Coaches: Christine De Lille, Katinka Bergema
Students: Claire de Boer, Lauren Ebbers, Luc van Wanroij, Olivier van Hattem