Baby Comfort Class Relaxing with babies in an aeroplane
The Baby Comfort Class (BCC) is a special product service system designed for KLM to improve the travelling experience for parents with babies. BCC comprises a number of offline and online solutions that prepare parents for travelling and increase the involvement of personnel, reducing stress levels for parents and their offspring.
Daniëlle Peverelli Industrial Design, Eindhoven University of Technology
Researchers: Lu Yuan, Ad van Berlo Client: KLM Dutch Royal Airlines
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